Case Study
Siginon Global Logistics
Siginon Global Logistics is one of Kenya’s most recognized and respected transporters, trusted for its decades-long expertise in delivering reliable, end-to-end logistics solutions across East Africa.
The Challenge
- Multiple breakdowns a week with a lack of visibility on root cause.
- Major electrical and mechanical issues leading to multiple days of downtime.
- No data insights or clear paper trail.
Our Solution
- 24/7 Breakdown hotline.
- Structured processes with data and reporting for every repair.
- Transparent communication and protocols.
Measurable Impact
Reduced Downtime
Average downtime reduction from 3 days to 3 hours.
Service Requests
15 Requests in May 2025 to 76 Requests in June 2025.
Improved Compliance
ETR-compliant invoicing improved financial tracking and compliance.
Accurate Reporting
Comprehensive reporting with consolidated jobs cards and feedback loops.
The improvement has been remarkable… OKOA handles everything; from finding the right mechanic and parts to managing payments, all with proper ETR invoices. This has taken a lot of stress off our team. But what we find most helpful are their data-driven reports.
